Customer Service Manager

BTI Pty Ltd TA SkyBus Australia

Tullamarine, VIC

Posted 4/8/2021

Full Job Description
(Melbourne Airport Location)
BTI Pty Ltd TA SkyBus Australia

SkyBus. Where careers take off.

SkyBus is Australasia's leading airport bus service, providing express transport 365 Days a year.

We are looking for a driven, super friendly, positive, can-do, nothing's too much trouble, additions to lead our crew. If you have leadership experience in a senior capacity and enjoy taking people on journeys they'll remember forever this could be the start of an exciting new career.

Based at our Melbourne Airport depot, and working in an in a fast paced environment, you will manage the most important part of our business - our people.

At SkyBus we pride ourselves on exceptional quality and outstanding service. We are enthusiastic, unpretentious, and customer focused. We make a point of hiring dedicated, switched-on individuals to ensure that the SkyBus team and services are strong and consistent across everything we do.

Experience in leading a large team of people is essential.
Experience mentoring, coaching and developing high performance teams.
As well as a positive attitude and good sense of humour always goes a long way!
You can multitask, and have excellent management skills.
You are focused and passionate about continuous improvement and can drive change management.
You can make decisions quickly and perform in a fast-paced environment
You want to provide the highest level of customer service. Build rapport and maintain positive, lasting customer relationships.
Ability to thrive on change as the business grows.
Flexible and adaptable.
You have or are willing to obtain a HR licence and Drivers Certificate.

We're after people with personality, and the right candidate is someone who strongly believes they have what it takes to lead our staff and want to see their work deliver results.

If you are wanting a role that will offer ongoing growth, professional environment, and a supportive ownership, this is it.

To view and apply for this job on the web visit: