1 Must have Call centre Experience
2 Phone Audit.( Making sure installation done compliantly as per predefined guidelines.
3 Audit finding and non compliant data management.
4 Customer record management.
5 Complaint logging.
6 Complaint reconciliation as guided by Compliance Manager.
7 Handle any incoming queries
8 Screening and Checking Installer's installations(Desktop Audit)
9 Basic Computer / Typing Skill